We've answered the most common questions about our online dermatology consultations and services.
Our consultations are conducted via video call through a secure platform. You'll receive a link to join the call at your scheduled time. Our dermatologists will assess your skin concerns, provide a diagnosis, and recommend treatment options.
Please fill out our intake form with your medical history, current medications, and skin concerns. Upload clear photos of the affected areas. This helps our doctors prepare for your consultation.
Yes, our licensed dermatologists can prescribe medications when appropriate. Prescriptions are sent electronically to your preferred pharmacy. We follow all Pakistani regulations for telemedicine prescriptions.
Initial consultations typically last 20-30 minutes. Follow-up appointments are usually 15 minutes. The exact duration depends on your specific concerns and questions.
You can cancel or reschedule up to 24 hours before your appointment without charge. Please contact us via WhatsApp or email to make changes.
Currently, our services are self-pay. We accept all major credit cards and digital wallets. We're working on insurance partnerships for future coverage.
Our doctors are fluent in English and Urdu. We can accommodate other languages with advance notice.
After your consultation, prescriptions are sent electronically to your chosen pharmacy. You can pick them up or have them delivered. We recommend pharmacies that offer home delivery.